WhatsApp Business cockpit.
BSP-resold WhatsApp Business API with templates, conversation inbox and FAQs — where your buyers already are.
Indian B2B buyers don't email; they WhatsApp. Bidzo's WhatsApp cockpit is a BSP-resold WhatsApp Business API integration with a real conversation inbox, approved template library, FAQ auto-replies and a per-account verified number. Reply from a shared inbox, send templated replies to inbound enquiries, and stop maintaining 'WhatsApp' as one founder's personal phone.
The capabilities, in plain English.
Verified Business API
We resell BSP-issued Business API numbers with green-tick verification. Your buyers see a verified brand, not an unknown personal number.
Shared inbox
All conversations land in one inbox. Filter by status, search across, hand off between teammates without losing context.
Template library
Pre-approved Business templates for common replies (order confirmations, dispatch updates, payment reminders). Send templated messages outside the 24-hour window.
FAQ deflection
Configure FAQs that auto-reply to common inbound questions. Reserves human time for the questions that actually need it.
Eight other modules around this one.
Each module is independently useful. Activate them as you grow into the operation.
Tender discovery
Every live opportunity across GeM, CPPP, World Bank and 15+ portals — filtered to what your catalogue actually serves.
AI bid drafting
Cover letter, technical compliance, price justification, past performance — drafted from the tender brief and your profile.
GSTR-2A / 2B reconciliation
Upload portal JSON, match every supplier invoice against your books in one click. Mismatches surface before filing.
Marketplace empanelment
Review recorded marketplace onboarding steps and aggregate catalogue counts. External onboarding, publishing and synchronization remain separate workflows.
Bid pipeline
Kanban from identified-tender to awarded-contract with weighted forecast — the CRM your procurement team actually wants.
GST invoices
Create invoice records, calculate tax splits and track payments. Production IRN registration is unavailable in this release.
Export readiness
IEC profile, DGFT schemes (RoDTEP, EPCG, Advance Authorisation), recorded shipping bills by country.
Analytics
Win-rate, pipeline value, AR aging, win-score distribution, top buyers — measured, not vibes.
Want to see WhatsApp Business cockpit inside a real workspace?
Book a 30-minute walkthrough. We'll log into a live workspace and show you the actual operation.